SLi testimonials
SLi testimonials

Testimonials

Here are what some of our customers have to say about us...

"CEF launched an all new online ordering platform in October 2014 for our customers to process orders online up to 8pm for next day delivery. Our partnership with SLi enables these urgent next day consignments to be collected late and delivered across the UK the next day, we also have many priority orders required for 10am Nationally.

SLi offers a live, real time and fully integrated API system that imports and exports all the consignment data into our own CEF IT system, which is an invaluable automation saving our staff a great deal of time.

Our service offering has achieved significant growth and our partnership with SLi ensures that our customers receive their products on time, every time. We are very pleased with the service quality and professionalism of SLi, who have accommodated our growth and all seasonal peaks without any issues at all. The performance of SLi to date gives us confidence that we partnered with the right provider to maintain our service levels as the business develops over the coming years".


Craig Marks
Divisional Manager
City Electrical Factors Ltd
"We have been working with SLi for the past 18 months during which time over 7,000 pallets have been delivered across the UK via the Palletways Network.

As a leading supplier of Farm parts it is a vital part of our business to deliver our parts on time and in full.

The team at SLi have consistently achieved a 98%+ next day delivery service which considering our customer base is predominantly rural we consider this an excellent service.

As with any movement of goods there will inevitably be issues to resolve, this is where the Customer Service team at SLi make all the difference keeping us up to date on how and when problems are being resolved.` We are be pleased to recommend SLi as a quality logistics partner".


Neil Williams
Warehouse & Distribution Manager
Pan Anglia (Country Merchants) Ltd
"In 40 years of shipping & freight forwarding I have utilised a plethora of European trailer operators to service my European needs & requirements.

I have been using the SLi for my European overland deliveries for a number of years now and when they introduced a European delivery service to their operational remit I thought I would deviate from my existing service providers and trial SLi.

Since I have trialled SLi, I have not looked back. The rates are good, the service is exemplary and the customer care is second to none. Long may this continue, well done SLi".


Andy Wilding
Managing Director
Globex Freight Management Limited
"SLi have been delivering pallets to our customers via direct distribution, contract vehicles and their pallet network services since early 2012.

The customer service team is helpful and friendly and they are proactive with their communication. Deliveries are reliable and overall they offer a very good service".


Rebecca Batchelor
Operations Manager
Pik a Pak
“Denholm have been utilising the services of SLi for a number of years now including UK & European Distribution, contract vehicles and general haulage.

We experience a very high quality service, professional business ethics, great customer service and a desire to fulfil our every requirement.

SLi are at the forefront of technology and consignment visibility, the integrated IT system saves our staff a great deal of time and enables us to offer our customers real time progress reports.

We would highly recommend the customer experience SLi deliver to anyone considering any of their services”.


David Burgess
Transport Manager
Denholm Transport Limited
"Ilogs Corporate Colombia, certifies that our partner SLi in the United Kingdom has managed many shipments for us, and all of them have been sucessfully completed on time with great Service and communications. We have also received many congratulations from our customers about the Service of SLi. It is also our honour and responsibility to fulfill all their requirements for air cargo to Colombia".

Martha Mora
Managing Director
Ilogs Corporate Columbia
"Priors Hall is a meat production company exporting to a supermarket in the Cayman Islands. When exporting fresh food perishable products, it is very important that everything is completed and delivered on time and to the correct specification due to the limited shelf life of the product.

SLi have always given us an amazing express service at competitive prices, their advice and support has been invaluable in making everything run smoothly and keeping this long distance customer very happy".


James Menhinick
Director
Priors Hall Limited
"It’s my pleasure to write about SLi Air Cargo Division. An excellent Company with equally awesome staff.Their service is excellent and completely hassle free. We had a few shipments that required very short turn-around time, semi-express and SLi was able to make it happen ahead of schedule.

They are extremely knowledgeable, helpful, communicative and make it all seem very straight-forward throughout.The rates quoted are reasonable and all services provided were exactly as had been explained. I would definitely recommend anyone to check them out and use their services – with no reservations! Keep up the good work and we look forward to more opportunities to work with SLi Air Freight Department".


Lorraine Wong
Managing Director
Pumas Logistics PTE Ltd.
“As a well-established export packing company with a wide variety of customers, CJK Export Services Ltd rely on our air cargo partners in to match our reputation for quality, commitment and service.

So I would like to say a big ‘thank you’ to the air freight team at SLi for their professional, yet personal, attention backed by experience, knowledge and competence which means that we can rely on SLi to get the job done punctually and at a competitive price.

Their expertise ensures accurate paperwork, and regular status updates keep our customers informed of progress and our reputation intact!”.


Karen McManus
Office Manager
CJK Export Services Ltd.
“Having worked with multiple logistics service providers on a global basis I can confidently say that Palletways continue to offer service levels that are best in class.

Our business relationship, stretching back over many years continues to progressively grow and develop to the benefit of both companies and most importantly, our customers”.


John Hackett
Director
Farrow & Ball Holdings Limited
"As an online-focused business, we need to know that our deliveries are reaching customers on time and in the same condition they left our warehouse.

We need to be able to trust our partners and Sovereign Transport has provided us with consistency, reliability and an ease of communication that lets us know that our customers are in good hands".


Mark Radcliffe
Director
Victorian Plumbing
"We moved our UK pallet network business over to SLi in late 2015, and we found the transition across to be very smooth and problem free.

We chose SLi as they offered great service levels and innovative solutions, and this has been proven in the short time we have been working together.

The Palletways Portal online system and tracking tools are excellent and provide all the information our company needs to report on our KPI’s.

The customer service team is incredibly helpful and communication with them has never been an issue. A huge thank you to the team for a successful transition!"


Nick Moore
Shipping Officer
Berry Plastics Group, Inc.
“SLi have been working successfully in partnership, with GMA Warehousing & Transport since the 90's.

They provide a number of supply chain solutions to GMA, across contract vehicles, general haulage, comprehensive UK & EU pallet network services and they also offer bespoke solutions, when required.

SLi operate a fleet of modern vehicles of varying sizes, which are fully equipped with the latest telematics packages.

SLi consistently deliver a high level of service, and through their pro-active management team and staff, can adapt to any changes to the daily needs of us and our customers. We have found them to be totally professional at all times".


Tony Barnes
Managing Director
GMA Transport & Warehousing Limited
“The help and support which you have given Pigs Gone Wild has been amazing and outstanding. You really did deliver the goods for us and we could not have wished for more.

Your team worked tirelessly to get the sculptures installed and de-installed. The whole operation went like clockwork due to your planning and specialist logistics knowledge.

I may have been the face of the pigs but its people like you and the wider team at SLi who have been the backbone of Pigs Gone Wild and I will be eternally grateful that with your help we were able to raise in excess of £200,000 for St Elizabeth Hospice on this campaign”.


Norman Lloyd
Project Manager
Pigs Gone Wild
“We have been working with SLi since 2002 for a wide range of services and have found that all their services have developed and improved in a way that has mirrored our growth in volume of goods shipped and our quality of service expectations.

We consider SLi to be at the forefront of technology and they are never afraid to listen to customer feedback.

We also enjoy involvement from senior staff at the right times to steer direction and manage change”.


Stuart Burns
Director
Dura Composites Ltd
“SLi are our Logistics partner of choice for all European deliveries. The service from our Account Manager is exceptional and any issues have always been dealt with immediately and effectively and most importantly, communicated to us in real time. SLi have always shown a willingness to get the job done – on time!

We would have no hesitation in recommending SLi as your new service provider”.


Dominic Hewitt
Channel Manager
Minitran Ltd
“Asahi Photoproducts (UK) Ltd has been using SLi since 2001, which in itself is testament to the excellent service and value for money that they provide.

On the rare occasions that there is a need to make contact, there is always a friendly voice at the other end of the phone who deals with the enquiry professionally and effectively and should there be a need to discuss the matter further then the account manager is always available.

SLi are considered a Business Partner to Asahi and not just a supplier of a logistics service”.


Chris Lodge
Customer Relations Coordinator
Asahi Photoproducts (UK) Ltd
"B-Z Shipping Inc. is an International logistics provider based at JFK International Airport in New York City.

We have grown to rely on the prompt and professional air cargo services and import expertise of SLi for all of our UK air cargo requirements.

Our clients have very specific and detailed Import and Export requirements, SLi has excelled in guiding us through some highly complex UK import procedures.

The staff are informed, professional, and courteous. I highly recommend the services of SLi".


Ray Zorovich
President
B-Z Shipping Inc.
“Kimplas Limited rely on our service partners and providers to match our top class products with a highly committed, reliable and expert service.

We would like to thank all the Air Freight Team at SLi for their professional attention to detail, knowledge and competence in dealing with all our air cargo requirements at all times.

A call to SLi Air Freight Team means there will be no problems, we can relax and consider our goods delivered on time, intact and in full!”.


Sue Simmonds
Office Administrator
Kimplas Limited
“Logistics is a key activity for us and our logistics service provider has to give us confidence that they will deliver the goods at the agreed time and in perfect condition. Personalised service is the key factor that differentiates Palletways over other logistics operators.

There is very good two way communication between us and Palletways. The truth is that Palletways has great flexibility in their service, whenever we have an emergency, Palletways solve it.

The amount of the work they carry for us has not caused any issues at all since day one. On a day to day basis they are very agile and very fast. We have worked with them for four years and will be continuing”.


Ricardo Pérez Calle
Director of Operations
Envaflex
“As well as excellent delivery performance, Palletways have gone out of their way to integrate our systems and provide admin time reductions throughout the process”.

Colin Stevens
Founder & CEO
Better Bathrooms (UK) Limited
"Palletways provide us with a fast, reliable, value for money delivery service throughout Italy. Every consignment is monitored and safely delivered, service standards are excellent throughout".

Massimo Monti
Managing Director
Alce Nero & Mielizia
"The Palletways network is the ideal logistics solution for us. It is vital we have a completely reliable and cost effective means of supplying our customers on time, every time".

Richard Aldwinckle
Distribution Manager
Hozelock Limited
“We have been using SLi for our air cargo and ocean freight shipments for a number of years now.

The response time on new job requests and delivery schedule queries is second to none, in fact anything we ask for is always dealt with in a very professional, efficient and friendly manor.

Prices are always competitive and the overall service is one of, if not, the best, we have encountered in our 25 years of trading.

We highly recommend the services of SLi!”.


Tim Vincent
Head of Product Market Development & Type Approval Consultant
Kuda UK Ltd
“SLi have managed a multitude of supply chain services for us since 2009, during which time our business has grown significantly and SLi have always delivered a high quality service standard regardless of our requirements.

They are very flexible, professional and provide a fully automated and integrated IT service.

Their service transparency is incredible, from origin to consumer, including live fulfilment inventory, stock control, real time ETA delivery progress reports and instant information on delivery with POD.

The consistently high KPI we receive, together with our satisfied customers gives us enormous confidence to focus on our business development and growth whilst they manage our supply chain services”.


Azam Jaafri
Managing Director
Nustone Products Ltd
"Indasa Abrasives UK has been using Systematic Logistics International as its chosen distribution business partner since 2005. Throughout that time they have demonstrated the ability to deliver outstanding standards of efficiency and expertise in meeting our logistics and supply chain needs.

The professional attitude and excellent communication skills throughout the SLi workforce maximise the high levels of service on a daily basis.

Confidence is a key component of any business strategy and the ability of SLi to provide adaptable solutions that exceed expectations is of immense value to this organisation".


Nick Tyler
Operations Manager
Indasa Abrasives (UK) Ltd
“Nico manufacturing have been working with SLi since 1994 and I am more than happy to recommend their services.

They continue to offer a very good service and provide very high levels of customer support at a very competitive price.

For UK and European shipments SLi is always the first choice for Nico Manufacturing and we look forward to continuing working with them in the future”.


Dave King
Sales Office Manager
Nico Manufacturing Ltd
“We have worked with the SLi team since 2013 both in the support of our public art event projects that require careful specialist logistical services as well as the importation of our products from China. SLi have been unfailing, helpful and professional.

To my mind, the mark of a good company is their ability to put things right when something goes wrong. We had an incident that was completely out of the control of SLi. However, they took complete ownership of the issue and worked tirelessly to ensure a solution was delivered. I have no problem at all in recommending the services of SLi”.


Charlie Langhorne
Managing Director
Wild In Art
“Cargoconnect has been working closely with SLi for the past 3 years, they are our preferred partner for all our UK logistical requirements.

It can sometimes be a very daunting exercise in selecting an efficient and professional overseas partner capable of achieving high grade service levels in any aspect of logistics and supply chains services. To achieve a ‘one stop shop’ solution is an even tougher challenge, but the staff and services of SLi lay these concerns to rest as they are very professional, accurate, pro-active and prompt in their service and communications, which are critical requirements when dealing with fast moving freight and significant time differences between Countries ”.


Robert Simons
Managing Director
Cargoconnect Pty Ltd
“In today’s very competitive environment it is essential we offer and provide a quality service to our customers. To achieve this, we rely on our chosen suppliers to also meet this excellence.

Over the past few years SLi has given the service we require, someone at the end of the phone who knows what we need and assists where required.

We are a company that requires samples to be shipped all around the world.

This is obviously a very specialist area and is important these are collected and delivered on time”.


Alan Gamblin
Managing Director
AgroChemex Ltd.
“I am writing to show my sincere gratitude for your service quality standard. We have used the services of SLi many times and during this time, I have really felt that the meticulous service from your corporation is outstanding.

I promised myself I would write a letter of thanks as soon as I was able. Abundant thanks to for your expertise, communication and attention to details. You always deliver the service what we need and this is what makes me most touched. Thank you again for all your help to our requirements!”.


Doris Ou
Group Imports
Foshan FITOS Logistics Ltd
“Palletways is more than an extension of our winery, it is a pillar on which we rely for its excellence, its rigour and also very importantly delivering our image to our customers.

There are two or three important differences between Palletways and its competitors. The first is the quality and price. The second, really importantly is traceability. We have the advantage Palletways Portal enables us to see in real time when the goods have been delivered and see images through the live scan.

Finally and very importantly, Palletways understand our business very well. As for the future, we will continue to grow together”.


Didier Bricout
President
Bodegas Málaga Virgen
"Logistics is a key activity for us and our logistics service provider has to give us confidence that they will deliver the goods at the agreed time and in perfect condition. Personalised service is the key factor that differentiates Palletways over other logistics operators. There is very good two way communication between us and Palletways. The truth is that Palletways has great flexibility in their service, whenever we have an emergency, Palletways solve it.

The amount of the work they carry for us has not caused any issues at all since day one. On a day to day basis they are very agile and very fast. We have worked with them for four years and will be continuing”.


Eduardo Bordetas
Operations Manager
Agrar Semillas
“Having worked with multiple logistics service providers on a global basis I can confidently say that Palletways continue to offer service levels that are best in class.

Our business relationship, stretching back over many years continues to progressively grow and develop to the benefit of both companies and most importantly, our customers".


Andrea Costa
Executive Director
Pucci SRL